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Effective 1st March 2010
This privacy policy should be read in conjunction with our Terms and Conditions.
Race River Corporation Pty Ltd ("Race River") is strongly committed to protecting your privacy while interacting with our products and services and online content of our websites. Our desire is to provide a safe and secure environment for the users and visitors of our website.
This notice describes the privacy policy of Race River Corporation Pty Ltd. This Privacy Policy applies to visitors of our www.youtxt.com website and Race River Corporation Pty Ltd websites. For existing users of YouTXT, your access and use of our websites may be governed by the terms and conditions of the agreements already entered into with Race River, and may not be subject to this policy.
The Privacy of Your Data and Message Content
The protection and privacy of those using our services is very important to us and we have implemented policies and procedures to work towards the full protection of your privacy.
YouTXT collect personally identifiable information that is volunteered by you and stores the content of the messages sent by all users. This information is treated strictly as confidential and is accessible only to the user who has sent the message. The access to message content by YouTXT staff members is limited to high level administration and with the prior consent of the YouTXT account holder.
The customer’s account information stored within YouTXT infrastructure, including user details, credit card details, contact details and client databases are treated as strictly confidential.
Disclosure of Information
Race River may disclose information in the following circumstances:
the user has consented to disclosure;
we are permitted or required by law to disclose;
it is in the interests of public safety to disclose;
where the disclosure is to a government agency, law enforcement agency, court or external adviser and we are permitted or required by law to do so;
Race River is of the belief that the user has breached obligations under YouTXT End User Licence Agreement.
Collection of Information
We collect these types of information through our websites
Information You Give Us:We store any information you give us, by visiting our websites or any other form of correspondence to respond to your requests and to communicate with you.
Automatic Information:We receive and store information whenever you interact with us, direct and through our websites. For example, through "cookies", we obtain information when your web browser accesses our websites.
Linked Sites
The links on YouTXT websites, the survey invitation forms and emails, the email promotions and other messages we send you may provide links to our sponsors and advertiser’s web sites. If you link to any of these third party sites this policy will not apply to your use of those sites.
Frequency of email communications
All email communications that result from your YouTXT account will be sent directly from us and will prominently feature the YouTXT logo and our contact details.
You will receive no more than one text message, one email promotion and one survey invitation per day from us. The above is the maximum promotional communications from us except for attached messages.
Opting out of email and SMS communications
The free text messages are provided by our sponsors and advertisers therefore, as a condition of using YouTXT, you must provide a valid email address and mobile phone number and agree to accept promotional emails and messages from us.
The participation for receiving promotional emails and messages is entirely optional and you may opt-out without cancelling your YouTXT account however, you will need to purchase SMS credit in order to continue using the service. If you do not wish to receive email and SMS promotions from us or purchase SMS credit, you must terminate your account. By terminating your account you will forfeit any YouTXT points or message credits you have collected and will be ineligible for the current or future rewards and other promotional prizes.
In the event that you opt-out it may take up to 72 hours for your opt-out request to take effect. You will not receive any further email promotions from us after that time.
Sharing Information
Race River Corporation Pty Ltd will not sell your personally identifiable information to others. Race River may share your contact information with its entities located in other countries and/or business partners in order to provide the best possible customer service. When you register at our sites, we collect the information you provide. Such information is used to improve the content and layout of our Web pages, notify you about software updates and updates to our website and services, or contacting consumers for sales and marketing purposes. If you supply us with your telephone number online, you may receive telephone contact from us with information regarding orders you have placed online. You also may receive telephone call from us with information regarding new products and services or upcoming upgrades and events. YouTXT is a licensed product and as such will send e-mail notifications as a service to inform you about the status of your account or your orders, our system upgrade and new updates. These are essential messages needed to maintain your account and your software and to provide you our services and you cannot opt out of receiving them.
Compliance with the Law
We may release account and other personal information to comply with the law, or to protect the rights, property, or safety of Race River, our users, or others. Such release includes responding to subpoenas, compliance with court orders and legal requests.
Conditions of Use, Notices, and Revisions
If you choose to visit our websites, your visit and any dispute over privacy is subject to this Privacy Policy. Please send any concerns you may have about privacy on our websites to the following e-mail address: . Race River Corporation Pty Ltd will respond to your request and attempt to resolve any matters that violate Race River policies. Our business constantly changes therefore this Policy may change, and use of information that we collect now is subject to the Privacy Policy in effect at the time of use. We may send periodic reminders of our notices via e-mail, please check our websites frequently for changes.